A voice agent that answers the call and books the slot before the caller hangs up.
Reception could not work the front desk and the phone at the same time, so lunchtime and after-hours calls went to a mailbox. The agent picks up on the second ring, answers the routine questions, reads live availability and books the appointment into the calendar the team already uses. Anything off-script transfers to a person with a spoken summary attached.
Vapi · Twilio · Google Calendar · n8n