01 · What you get
All four ship in the same build.
A recorded process map
Every step, decision and exception in your current flow, timed. This alone usually finds the waste.
The workflow, built and monitored
Retries, error branches, alerting, and a fallback that hands to a human rather than dropping work.
A one-page runbook
What it does, what it touches, how to pause it, who to call. Written for your ops lead, not a developer.
Handover session
Ninety minutes with your team so small edits do not need us.
02 · The workflow
What runs, step by step.
trigger
Event in
Form, email, webhook or schedule.
transform
Validate + shape
Bad data stops here, not three steps later.
action
Do the work
Create, update, file, send, notify.
observe
Log + alert
Every run visible; failures page a human.
03 · Good fit if
- ·A process repeats more than 20 times a week
- ·The steps are the same each time
- ·The tools involved have APIs
04 · Not for you if
- ·The process changes every month
- ·It needs judgement at every step